Update needed for JUserTube? Verify
Product: JUserTube - Category: Update - Ticket #4274

Ticket Posts (publicly viewable)

Srizon Support (Support) 3 months ago
Srizon Support avatar

I inspected the page with google inspect tool and there were some jQuery error there. So clearly something changed related to javascript code... maybe just the order of execution of javascript.

First try changing the layout of JFBAlbum (something other than slider) and it should show the video thumb (lightbox may not work). If the thumbs show, switch back to slider layout and find the conflicting extension with trial and error (turn off -> check -> turn on if nothing changes)

Deb Williams 3 months ago
Deb Williams avatar

We recently upgraded to PHP 7 but JUsertube was working after that update. Otherwise there have been no other installs other than regular updates to existing plugins and extensions.

Srizon Support (Support) 3 months ago
Srizon Support avatar

You seem to have a jQuery conflict on your site. Did you install some other extension recently or change the theme?

Deb Williams 3 months ago
Deb Williams avatar

I just installed the latest version of JUsertube and the problem persists on this page:

https://sedonapaintcenter.com/videos

Again, the site is running 3.9.4 

A speedy reply would be appreciated!

Deb Williams 3 months ago
Deb Williams avatar

Hello - JUsertube version 8.0 recently stopped working on this site that is running Joomla 3.9.4:

https://sedonapaintcenter.com/videos

Perhaps we just need to install an update? If so, we will need the files for that.

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