Unable to generate access token Verify
Product: Srizon Facebook Album - Category: Installation - Ticket #2932

Ticket Posts (publicly viewable)

Afzal Hossain (Support) 3 months ago
Afzal Hossain avatar

Version 3.3 might still work with the old system. Facebook gave a grace period for older apps and that's why the older version may still work. However, it will stop working soon and that's why I had to find another way that works with new policies of Facebook.

To add you as a Tester I need your facebook profile link (not email address). The profile you used to log in to fb.srizon.com

William 3 months ago
William avatar

Until last week we had our albums showing, did something change?

Afzal Hossain (Support) 3 months ago
Afzal Hossain avatar

I need the username/profile link in order to add a person as a Tester to the app. Pages cannot login to Facebook and therefore pages can't be added.

William 3 months ago
William avatar

I have no request pending, this is my page:

https://www.facebook.com/arkel1000/ 

Afzal Hossain (Support) 3 months ago
Afzal Hossain avatar

Check if there's any pending notification here: https://developers.facebook.com/requests

If you see an invitation to be a Tester for 'Srizon Album' accept it.

If you've already did that but still not working then we're facing an unknown problem or you denied some of the permission you were prompted with.

If you haven't received an invitation then I may have send the invitation to a wrong username. In that case share your username or profile link so that I can try adding you.

Note: Facebook isn't giving photo permission at this moment to live apps of this type. That's why I have to keep it in development mode and add the users of this plugin as a Tester.

William 3 months ago
William avatar

I'm not able to generate an access token and receive a "The resource owner or authorization server denied the request." notification.

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