Srizon FB Album Pro Resolved
Product: Srizon Facebook Album - Category: Layout - Ticket #4136

Ticket Posts (publicly viewable)

Attila 1 week ago
Attila avatar
It works! Hallelujah!
Afzal Hossain (Support) 1 week ago
Afzal Hossain avatar

If you don't see a token for your page on fb.srizon.com then delete the app from 'Srizon Album' from https://www.facebook.com/settings?tab=business_tools and try again on fb.srizon.com ... In this way it will ask for permissions again and giving the app the required permission should list all the pages

Afzal Hossain (Support) 1 week ago
Afzal Hossain avatar

Found out the problem. The access token you are using are for user Szabó Attila

You need the access token for the page. Generate and copy the correct access token from fb.srizon.com

It used to work with any access token before, but now facebook restricted things. So you need access token for your page.

Check this video : https://www.youtube.com/watch?v=M2Fz9Mxp5Z8

Attila 1 week ago
Attila avatar

But I'm the admin! Besides, it has always worked, not the last two? If I wasn't the admin, I wouldn't have gone so far! I do exactly the same thing as before. That's why I don't understand.

Afzal Hossain (Support) 1 week ago
Afzal Hossain avatar

Hi,

It seems you're not an admin of the page `Liszt Ferenc Művészeti Alapiskola - Základná umelecká škola Ferenca Liszta`. Make sure you're an admin (ask the page owner to make you and admin). Remember only admin role works (moderator/editor role will give you a token but you won't be able to get any photos with that token)

Afzal Hossain (Support) 1 week ago - Edited: 1 week ago
Afzal Hossain avatar

The site is a non-english one. Can't navigate. Can you point me to the menu where the photos should be loading?

Attila 1 week ago
Attila avatar

zusfl.sk

Afzal Hossain (Support) 1 week ago
Afzal Hossain avatar

Can you share the link to your webpage

Attila 1 week ago
Attila avatar
Nothing changed. No matter the latest version or the token update. But why don't the last two albums work? All other 131 works on the same page, with the same version and token!
Attila 2 weeks ago - Edited: 2 weeks ago
Attila avatar

Version: 3.5.1

Tokens updated.

But not working.

Wordpress version: 5.0.3

Afzal Hossain (Support) 2 weeks ago
Afzal Hossain avatar

1. Make sure you're using the latest version

2. Update your tokens from fb.srizon.com

Attila 2 weeks ago
Attila avatar
Hello, 
the JFB Album Pro has not worked since yesterday. The Facebook album does not appear on the page, but only the new ones. The others is working. 

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