Re-download my purchase Resolved
Product: JFBAlbum - Category: Download - Ticket #6

Ticket Posts (publicly viewable)

Christophe MATIAS 3 years ago
Christophe MATIAS avatar

It's resolved !

Thanks a lot for your quick reply and support.



Srizon Support (Support) 3 years ago
Srizon Support avatar


I see that there was a purchase made from

If you have access to that email address. Please open a ticket using that address and you'll see a download section.

If you don't have access to that email address I can update your email address in the database.


Christophe MATIAS 3 years ago
Christophe MATIAS avatar


I would like to know if it's possible to download a previous purchase ? I still have the order email, but the link says that the 5 days expired. I would like to rebuild my joomla web site in a few days and would like to use JFBAlbum again, but I cannot find the ZIP that I downloaded in the past.

The email that I have is from PayProglobal (Date : 08.24.2015). Please let me know where I can forward to you the email order if needed.

Thanks a lot in advance for your response.



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