Plugin not working after upgrade from 3.1.2 to 3.2 Resolved
Product: Srizon Social Album - Category: No Output - Ticket #484

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Srizon Support (Support) 3 years ago
Srizon Support avatar

Hi,

The database table creation is hooked on activation. Maybe while updating, it didn't trigger that hook. So a deactivation/re-activation worked. Thanks for letting me know. It will help me guide other users in future.

Martin Stangl 3 years ago
Martin Stangl avatar

Hi Afzal,

 

thanks for your reply.

That is exactly how I had it set up, also with the older versions.
(I use the plugin only on one sub-site, so I did not notice that multisite was not supported properly.)

To be sure I just tried to install it again with the same result.

But I figured out a solution: As the plugin was already active on the sub-site I had skipped step 3.
So just to be sure I went and disabled the plugin on the sub-site and then enabled it again. This made it work.


Thanks,
Martin

Srizon Support (Support) 3 years ago
Srizon Support avatar

Hi,

Multisite features were re-written. Previously it didn't support multisite properly. All the albums were visible in all the sites. Now the site under which the album is created should only display the corresponding album.

Try this:

1. Remove the plugin again

2. Install it from the 'main site' but don't network enable it

3. Enable the plugin from individual sub-sites.

4. Now start adding albums

Martin Stangl 3 years ago
Martin Stangl avatar

Hi,

I just updated Srizon Facebook Album Pro to version 3.2. I used the WordPress dashboard to delete the version 3.1.2 first (as the plugin install feature does not allow to install over an existing plugin) and then used the standard plugin install feature to install version 3.2

After I did that, all the configured albums were gone (album list empty) and it showed "Album not found" on the webpage. I then tried to configure the albums again. After saving the album configuration, it showed a success message, but the newly configured albums did not show up in the album list (I used the exact same title and configuration for the album as it had before).

When I switched back to version 3.1.2, all configured albums showed up again and displayed properly on the website.

I am using WordPress version 4.6.1 with network feature enabled.

The issue is not urgent as I did not deploy on production yet and was able to go back to 3.1.2 anyway. But maybe you can have a look at it.

Thanks,
Martin

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