Not synching any videos? Resolved
Product: Srizon Responsive Youtube Album - Category: No Output - Ticket #4304

Ticket Posts (publicly viewable)

Srizon Support (Support) 5 months ago
Srizon Support avatar

I tried it on my site with the username: dawndelvecchio

Faced same problem as you're having

The I loaded the link: https://www.youtube.com/dawndelvecchio and went to the videos tab and the url changed to something like /user/arunadawn13/videos

Then I entered the following url instead of dawndelvecchio and it started working

https://www.youtube.com/user/arunadawn13

So try putting https://www.youtube.com/user/arunadawn13 replacing dawndelvecchio

Lisa Tarrant 5 months ago
Lisa Tarrant avatar

As you can see the videos are all public, there is no reason for them to not load. That's the whole reason we bought the plugin. There are too many to go and add to a playlist.

Srizon Support (Support) 5 months ago
Srizon Support avatar

Do your videos have some type of restrictions? The API call is getting 0 videos but I checked your channel and there are plenty of videos

This is the api call link: https://www.googleapis.com/youtube/v3/playlistItems?part=snippet&key=AIzaSyD9pXu6gtJuYbQRotG0yIu0gyidkCGh3jM&playlistId=UUN-4ka4Nw4EW1uxJyvqltjw&fields=nextPageToken,pageInfo,items(snippet(title,description,resourceId/videoId,thumbnails/medium/url))&maxResults=50

You can open the link in the browser and see that youtube isn't giving any info. As a result the plugins is unable to show anything. Could be an issue on Youtube's side.

You may try creating a 'playlist' directly on your youtube account, add all your videos to that playlist (there should be a button to add them all at once) and use that playlist id with the plugin. Let me know if that solves it.

Lisa Tarrant 5 months ago
Lisa Tarrant avatar

Ok I did that but it still doesn't seem to be pulling?

Srizon Support (Support) 5 months ago - Edited: 5 months ago
Srizon Support avatar

Hi,

You seem to be using your own app's api key which has not been enabled for this type of call "getting data from youtube"... enable it or use the default api key AIzaSyD9pXu6gtJuYbQRotG0yIu0gyidkCGh3jM

Lisa Tarrant 5 months ago
Lisa Tarrant avatar

https://dawndelvecchio.com/media/

 

Here's the shortcode I'm using: https://www.dropbox.com/s/lgwb8orl3sd5j9r/Screenshot%202019-04-08%2006.24.28.png?dl=0

Srizon Support (Support) 5 months ago
Srizon Support avatar

Hi,

Screenshot doesn't help much. Can you please share the link to the page where you published the shortcode

Lisa Tarrant 5 months ago
Lisa Tarrant avatar

I have double checked the settings twice and tried variations and cannot get the videos to sync in? https://www.dropbox.com/s/qoduuhgyobo3mhv/Screenshot%202019-04-07%2018.27.28.png?dl=0

Private Posts Section

Verify ownership of this ticket by providing the secret key for this ticket to view this area and add post/data to this ticket

Forgot the key?