need to download pro version already purchased Resolved
Product: Srizon Social Album - Category: Download - Ticket #4390

Ticket Posts (publicly viewable)

Simone 4 months ago
Simone avatar

I solved, in effect the invitation to be a tester wasn't accepted.

Now everything is ok! Thanks

Srizon Support (Support) 4 months ago
Srizon Support avatar

Check if there's any pending notification here:

If you see an invitation to be a Tester for 'Srizon Album' accept it.

If you've already did that but still not working then we're facing an unknown problem or you denied some of the permission you were prompted with.

If you haven't received an invitation then I may have send the invitation to a wrong username. In that case share your username or profile link so that I can try adding you.

Note: Facebook isn't giving photo permission at this moment to live apps of this type. That's why I have to keep it in development mode and add the users of this plugin as a Tester.

Simone 4 months ago
Simone avatar

hi, for my website the album do not work, and i'm not able to generate a token following the link

(when logging to facebook with my credentials an error message appears):

App not configured: This app is still in development mode and you don't need to access it. Switch to a registered test user or ask an app administrator for permissions.

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