Need help with installation Verify
Product: Srizon Facebook Album - Category: Installation - Ticket #3650

Ticket Posts (publicly viewable)

Afzal Hossain (Support) 2 weeks ago
Afzal Hossain avatar

Hi,

I meant try now to generate the token on fb.srizon.com as I've taken action on all pending requests. But is seems you were unable to make the request as you couldn't login. I don't know why Facebook login button doesn't work for a few people sometimes. Couldn't find a pattern. 10,000+ people already logged in successfully but 4/5 people reported not being able to get passed the login button.

If it's possible try with someone else's Facebook account (or make a temporary fb account). Also you may try a different browser. I don't have a real solution since I don't know the cause.

Courtney Stone 2 weeks ago
Courtney Stone avatar

Afzal, you have to be more specific!  Try what now?  I tried to log onto FB.Srizon.com and at the logon screen where it says to logon with Facebook I still get the error "resource owner or authorization server denied the request".  Since that didn't work, I delete 'Srizon Login App' from Facebook and try again.  Same error!  Please be specific as to what you would like done.  

Afzal Hossain (Support) 2 weeks ago
Afzal Hossain avatar

Try now.

Courtney Stone 2 weeks ago
Courtney Stone avatar

I deleted Srizon Login app and tried again.  Your video said to wait for a notification in FB app but none arrived.  I still cannot access a token.  PLEASE HELP

Afzal Hossain (Support) 3 weeks ago
Afzal Hossain avatar

Delete `Srizon Login App` from https://www.facebook.com/settings?tab=applications and try again (If possible from a different browser). Make sure you 'Allow' the required permission when asked.

Courtney Stone 3 weeks ago
Courtney Stone avatar

When I try to access a token by going to FB.SRIZON.COM and click "login with Facebook" I get an error message that says "resource owner or authorization server denied the request".

Afzal Hossain (Support) 3 weeks ago
Afzal Hossain avatar

 

Check this video for setup instructions: https://www.youtube.com/watch?v=M2Fz9Mxp5Z8

Courtney Stone 4 weeks ago
Courtney Stone avatar

Hello,

Just purchased Srizon Facebook Album Pro and downloaded to my personal PC.  Need help installing to my website via Cpanel.  

By the way, I already had Srizon Facebook album Pro which was purchased by the lady who used to take care of my website.  It must have been purchased under her business.  I just purchased again to put it under my business and email address. I am a bit of a beginner so need step by step instructions on deleting old versions (if needed) and installing new version and getting it working with our existing Facebook albums.

 

Thanks,

 

Courtney

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