Have aproblem with new version of SRIZONe Need Info
Product: Srizon Social Album - Category: No Output - Ticket #4278

Ticket Posts (publicly viewable)

Srizon Support (Support) 5 months ago
Srizon Support avatar

Hi,

I meant link to your website's album page where you're having a problem. I can't check for error on facebook.com 

Malyi Maksym 5 months ago
Malyi Maksym avatar

This is  page of  my client  https://www.facebook.com/odessaaikidoaikikai/, I fetching albums from this page  to his  webpage ..  I guess  problem  is about albums in the list  - not all of them in public mode. there are more then  20 of them and only 4 of them in public mode. 

Srizon Support (Support) 5 months ago
Srizon Support avatar

Probably the old albums are showing from cache. Can you pass me the link to your album page so that I can check what's going wrong

Malyi Maksym 5 months ago
Malyi Maksym avatar

I`ve used  correct token. How can I be sure in this - I`ve changed  token for old  albums that  I had parsed year ago,  and it`s working.  But if I use the  same for new albums  it is not  working  and new  albums is  not in the list of  ID`s  under  the  token input    on page with  token generator.

 

Srizon Support (Support) 5 months ago
Srizon Support avatar

Not sure why that would happen. And how to do you create a 'new link'. Also check that you are trying to get it using the correct access token (for example, albums added to a page requires access token for that page ... not the personal one)

Malyi Maksym 5 months ago
Malyi Maksym avatar

I  create a new link  for  album - it is  not  get foto  albums  ID`s   on  the   https://fb.srizon.com. So I get  this  ID from  link on facebook   -  and it  still  the  same - no use. By the way  old  albums after SRIZON update  is  not  showing.  I  was using  pro version  that  had bout,  about year agou.

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