Our Records couldn't find any purchase of JFBAlbum with the email address: firstname.lastname@example.org
Please open a ticket with the correct email and you should see the download section enabled. Use the 'download tab' while creating the ticket.
Could you then please provide me a download link to the newer version?
Older version stopped working due to the new restrictions/rules from Facebook.
The new version requires a different workflow. Basically it requires a access token for each album/gallery now.
Check this video for setup instructions: https://www.youtube.com/watch?v=M2Fz9Mxp5Z8 (It's for WordPress but the token generation part is the same)
If you've already done this, the problem may be occurring because of expired token. Just visit fb.srizon.com then login and renew the tokens
Some of the thumbnail images of the Facebook albums don't load. In the console the following error appears multiple times: Failed to load resource: the server responded with a status of 403 ()
Could you please have a look at this issue?
Forgot the key?