Extremely slow performance and timeouts Resolved
Product: JFBAlbum - Category: Performance - Ticket #4380

Ticket Posts (publicly viewable)

Fernando Horcajada Garrido 2 months ago
Fernando Horcajada Garrido avatar

Thank you, it was exactly what you said, and it's now solved.

Srizon Support (Support) 2 months ago
Srizon Support avatar

It seems that cache folder is not writable and it is making api call for each page load and facebook is probably throttling down since there are too many request.

Cache problem usually happens if you move the site from one server to another but forget to update the cache path. It may also happen if the file/folder permission isn't correct.

Fernando Horcajada Garrido 2 months ago
Fernando Horcajada Garrido avatar

In the last few days, we're experiencing extremely slow performance and timeouts on every Facebook albums page on our site. These pages have been showing content with no problem since 4 years ago. We've tried updating JFBAlbum (from 4.6.2), clearing cache, and renewing tokens. Everything with no result. Can you please advise?

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