Broken Again Verify
Product: Srizon Social Album - Category: Error Message - Ticket #4434

Ticket Posts (publicly viewable)

Srizon Support (Support) 8 months ago
Srizon Support avatar

Also let me know the error message so that I can help

Srizon Support (Support) 8 months ago
Srizon Support avatar

I'm not 100% sure but it seems now tokens are valid forever but the data access is valid for 90 days. What that means is you don't need to replace the tokens but you need to refresh the data access permission once in a while (90 days) to let facebook know you still want the app to access the data (or may any changes related to that).

So now you need to generate and copy tokens once and after that visit once in 60 or 90 days and click the generate token button and go through the permissions screen. This will increase the data access permission for your existing token (besides generating new tokens)

cynthia 8 months ago
cynthia avatar

Token needs renewing (stupid design) but we paid for this thing and it is broken

i'd insert the photo but unable to do so 

facebook is giving an error. please help or refund money

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