Facebook Albums not showing Verify
Product: Srizon Facebook Album - Category: Performance - Ticket #1962

Ticket Posts (publicly viewable)

Afzal Hossain (Support) 1 week ago
Afzal Hossain avatar

Hi,

If possible give me the admin access. I'll check.

Trina Summerlin 1 week ago
Trina Summerlin avatar

I've already done all that but it will not give me a token. I don't know what else to do. 

Afzal Hossain (Support) 1 week ago
Afzal Hossain avatar

Hi,

For getting a token you need to create an app on developers.facebook.com for your website. If you've already done that but can't get the token, you may need the updated version of this plugin. In that case please update before getting the token

Trina Summerlin 2 weeks ago
Trina Summerlin avatar

It is my Facebook Album that I am linking to my webpage Gallery. 

I am getting this message when I go to Facebook Album Pro/ Galleries/ Media Galleries but I cannot seem to get a token.

App ID and Secret seems Valid but User Access Token is invalid/expired. The app will only be able to work with public/unrestricted "FB Pages". Get a token and give the app more power. 

Afzal Hossain (Support) 2 weeks ago
Afzal Hossain avatar

Hi,

Even free version can show 25 albums per gallery and unlimited individual albums. I think something else is wrong. Is the problem still exists. Can you elaborate if you're trying a 'Gallery' or 'Album'. Also share me a link of your page with the shortcode so that I can check.

 

Trina Summerlin 2 weeks ago
Trina Summerlin avatar

I paid for Pro but I can only view 7 Albums when I am trying to post 30.

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